A Caerphilly IT firm has launched its own telecoms division and brought on board a new manager to spearhead growth as it looks to triple the size of the business within three years.

Team Metalogic, based in Caerphilly, has appointed Louise Cryer as Client Services Manager to head up the new division as it works towards its target of tripling the size of the business within three years.

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Speaking of the new division and Louise’s appointment, Managing Director Mike Parfitt said:

“This is a natural step for us as we become a fully integrated IT and managed services provider. We have worked alongside telecoms providers ever since we started in business 15 years ago, including Louise.

“Louise has been on the account management side of the business for the last few years but before that she was a telecoms engineer, starting her apprenticeship in 2000. Her wealth of knowledge in the industry makes her a perfect fit for us as we launch our new division and offer an IT-sound solution for business telecoms.

“We plan to heavily expand this area of the business quite quickly, with Louise heading up a team to help us achieve our ambitious growth targets across the next three years.

“Not only are we looking to triple the size of the business within three years with help from the Welsh Government Accelerated Growth Programme (AGP) but coupled with our new offices in Caerphilly, it is an incredibly exciting time within the business.”

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Speaking of her new role, Louise said:

“This is a great opportunity to grow a successful telecoms division within an already flourishing business. Team Metalogic understands the need to deal with customers as people and not revenue streams. The decision to launch a customer-focused telecoms arm was too perfect a chance to pass up.

“I have been in the industry for over 18 years and I haven’t been as excited about what we can achieve as I do now.”