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    Home » How you can get a first class upgrade on TfW services
    Cardiff

    How you can get a first class upgrade on TfW services

    Rhys GregoryBy Rhys GregoryDecember 4, 2024No Comments
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    Credit: Transport for Wales
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    Passengers can now experience First Class for less on selected Transport for Wales (TfW) services thanks to a new partnership with Seatfrog.

    Seatfrog enables customers to buy or bid for First Class upgrades, meaning they could secure the best in comfort, hospitality and customer service at a fraction of the normal cost.

    It’s now available on some of TfW’s most popular journeys between Cardiff and Holyhead and Cardiff and Manchester.

    Johnathan Jones, Head of Network Growth at TfW, said: “We’re delighted to be working with Seatfrog to offer our customers the chance to experience First Class travel at a great price.”

    If you’re already travelling this festive season on applicable routes, but you’ve already secured your Standard ticket, you can upgrade to First Class on the day on-board via the Train Manager, or book ahead by purchasing your First Class upgrades for less on Seatfrog.

    Iain Griffin, CEO of Seatfrog, commented: “We’re thrilled to be partnering with Transport for Wales to offer passengers an affordable way to upgrade to First Class. Our shared commitment to delivering exceptional journeys means that more travellers will now have the opportunity to experience the comfort and quality of the best seats on the train.”

    How does Seatfrog work?

    1. Download the Seatfrog app

    After signing up to a Seatfrog account, enter your booking reference code when prompted, or use the Seatfrog train search feature, and the app will show you what upgrades are available for your journey.

    1. Place a bid or instantly upgrade

    To participate in an auction: Select the number of seats you want and place your bid to enter the auction. It is free to take part in the auctions and you will only pay if you win.

    To instantly upgrade: If you want a quick upgrade without the risk of being pipped to the post in an auction, use the Seatfrog app with the instant upgrade option.

    1. Upgrade your journey

    Seatfrog will send your upgrade barcode straight to your phone. You must bring both your original ticket barcode and your First Class upgrade barcode for travel.

    Transport for Wales
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    Rhys Gregory
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